Shipping Policy
At ReBRTH, we ensure your skincare essentials reach you safely and efficiently. This policy outlines our shipping practices and delivery timelines.
Processing Time
- All orders are processed within 24-48 business hours (excluding weekends and holidays)
- You will receive a confirmation email once your order is processed
- Order verification may take additional time during high-demand periods
Shipping Rates & Delivery Times
- Standard Shipping (4-6 business days): Free on orders above ₹500
- Express Shipping (2-3 business days): ₹99 on all orders
- Same-day delivery (select cities only): ₹149 on orders placed before 12 PM
Shipping Destinations
- We currently ship across India
- International shipping is not available at this time
- Delivery to remote areas may take additional 2-3 business days
Order Tracking
- Once shipped, you'll receive a tracking number via email and SMS
- Track your order status through our website or courier partner's portal
- Real-time updates available for all shipments
Delivery Issues
- If your package is damaged during transit, contact us within 48 hours
- Lost packages will be investigated and resolved within 7-10 business days
- Incorrect address claims must be reported within 24 hours of shipping notification
Special Circumstances
- Weather conditions, natural disasters, or local restrictions may delay deliveries
- We are not responsible for delays caused by courier partners or external factors
- During promotional periods, processing may take longer than usual
For any shipping-related queries, please contact our customer support team at info@rebirthbeauty.in or call +91 98765 43210.